Keep your people working.
Recurring computer problems pull your team away from customers and daily tasks. Get support for the business workstations they rely on.
- Business computer support
- Help with recurring issues
- Planning for changing needs
Business IT support · 24/7 on-call availability
Your team has
work to do.
Keep IT out
of the way.
Computer and server support that helps your team keep working. Managed backups that help protect the data your business depends on. Monthly support plans and hourly service for small and midsize businesses in Elkhart and Michiana.
Call 574-221-1168 · On call 24 hours a day, 7 days a week.
Elkhart & MichianaSmall & midsize businessesMonthly plans & hourly support24/7 on call
Support the work. Protect the data.
Take care of the systems
that take care of business.
Start with your everyday IT needs and the information you cannot afford to lose.
Support your business backbone.
When a server has a problem, the impact can reach the whole team. Discuss the support your servers need and the work that depends on them.
- Business server support
- Server issues & troubleshooting
- Infrastructure planning
Plan for the unexpected.
Protect important business data with managed backups. Pair the backup conversation with disaster recovery planning for the systems you would need first.
- Managed business backups
- Data protection needs
- Disaster recovery planning
Commercial technology services
Support beyond the desktop.
Cybersecurity & networks
Firewalls, network management, and business security.
Business VoIP
Phone systems that connect your people and customers.
Cameras, alarms & door access
Surveillance, alarm systems, and access control for business premises.
Remote & on-site IT
Support for your team, including businesses with an existing IT department.
Choose how you work with us
Ongoing support.
Or help when you need it.
Two ways to work with TechWorxx, with 24/7 on-call availability for business IT needs.
A continuing IT relationship.
For businesses that want ongoing computer, server, and technology support. Discuss the coverage, managed backup needs, and services that fit your team.
Discuss a monthly planHelp for a specific need.
For troubleshooting, individual issues, and planned projects. Talk through the work, expected scope, and applicable rate before getting started.
Call for hourly supportSupport coverage, response expectations, and after-hours charges are discussed as part of your service arrangement.
Considering a different IT provider?
Start with a second opinion.
Move forward with a plan.
Tell Chris what you want to improve: recurring issues, unclear backup coverage, changing support needs, or your current service arrangement.
Discuss your current IT supportBefore a handoff, review:
- Your current agreement and notice requirements
- Access to systems, accounts, and documentation
- Backup coverage and recovery priorities
- Responsibilities and the proposed transition schedule
Plan the change around your business operations.
A clear starting point
You know your business.
Let’s talk about
what IT needs to do.
You don’t need a technical wish list to start. Bring the issues you want solved and the priorities you want supported.
Call 574-221-116801
Talk through your situation
Your team, computers, servers, and the issues affecting your work.
02
Identify the priorities
Discuss support needs, important data, and what a disruption would mean for your business.
03
Define the right scope
Clarify the services, support coverage, and costs before deciding how to move forward.
24years of IT experience
Chris Truex
Meet Chris Truex
Experience behind
your next IT decision.
Chris brings 24 years of IT experience to TechWorxx. The focus is practical: help small and midsize businesses in Elkhart and Michiana support their computers and servers, protect important data, and plan their next steps.
Certifications & training
- CompTIA A+
- Sophos Certified Technician
- Veeam Certified Engineer
- Microsoft Certified: Windows Server Administrator Associate
- Cybersecurity & awareness training — Purdue Global
Customer situation · An anonymous account from TechWorxx
A server failure.
Uncertainty about the backups.
The situation
A small business stored shared documents on one server. A hardware failure left the team unable to access files. Backups existed, but there was uncertainty about what they included and how recovery would work.
What this highlights
Having backups and having a clear recovery plan are different things. Businesses need to know which files and systems are protected, who is responsible for recovery, and how the plan will be checked.
Plan for your business
Discuss your critical systems, backup coverage, and recovery priorities before a disruption. The right solution and recovery expectations depend on your systems and agreed service scope.
Discuss your backup plan →Before you choose an IT partner
Clear answers.
Better decisions.
Know what to discuss before putting your systems and data in someone else’s hands.
What affects the cost of IT support?
Your computers, servers, locations, support needs, and coverage all affect the scope. Share your current setup so we can discuss an appropriate proposal.
What should we discuss about managed backups?
Start with what needs backing up, how much data you have, how long copies should be kept, and which systems need to recover first. Backup schedules, recovery testing, and responsibilities should be defined in the agreed scope.
We already have an IT provider. Where do we start?
Tell us what you want to improve and any current contract commitments. A proposed transition should account for access, documentation, backups, and responsibilities before changes begin.
Can we discuss a specific project?
Yes. We offer computer and server support, firewalls, VoIP, managed backups, disaster recovery, cybersecurity, cameras, alarms, and door access for businesses. Tell us what you need and we can discuss the scope.
What about support hours and urgent issues?
Chris is available on call 24 hours a day, 7 days a week. Call 574-221-1168 for urgent business IT needs. Response expectations, coverage, and applicable after-hours charges depend on your service arrangement.
Elkhart, Indiana · Michiana
Business technology.
A local conversation.
Computer and server support, managed backups, and security for small and midsize businesses in our area.
Let’s talk about your business
What’s the IT problem
you want off your plate?
Tell us your company name, location, approximate team size, and what you need help with. We’ll discuss your needs and a possible next step.